In the Soup: Customer Centricity in the Connected World


Throughout the post-war era, 'the customer is king' was passed down from generation to generation in the world of business. Yet, in today's hyperconnected world, dominated by the likes of Facebook and Google, has the customer been dethroned?


To view the white paper in full, please click below:

Post Date: 31/05/2017

Related Articles


Corporate risk

Cloudflare outage highlights the need for a connected solution to connected risk

Read morePost Date: 20/11/2025

Corporate risk

Vulnerability at Thames Water is an another example of connected risk

Read morePost Date: 20/11/2025

Corporate risk

How China’s Economic Diplomacy Is Reshaping Global Risk

Read morePost Date: 11/07/2025